Reactive Group are please to announce that for the 18th year in a row we have successfully passed our NQA ISO 9001: 2008 audit! Customers & suppliers can have confidence in SSD as a quality driven organisation.

ISO 9001:2008 is underpinned by eight management principles:

• a customer focused organisation
• leadership
• the involvement of people
• ensuring a process approach
• a systematic approach to management
• a factual approach to decision making
• mutually beneficial supplier relations
• continuous improvement

What are the benefits of working with Reactive Group - an NDQ ISO9001:2008 organisation?

• Customer satisfaction - through delivery of products that consistently meet customer requirements
• Reduced operating costs - through continual improvement of processes and resulting operational efficiencies
• Improved stakeholder relationships - including staff, customers and suppliers
• Legal compliance - by understanding how statutory and regulatory requirements impact on the organization and its your customers
• Improved risk management - through greater consistency and traceability of products and services
• Proven business credentials - through independent verification against recognized standards
• Ability to win more business - particularly where procurement specifications require certification as a condition to supply